At Crestline Appliance Repair, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website and make use of our services.

Your use of our website and services constitutes your agreement to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

Information We Collect

We collect personal information that you voluntarily provide to us when you use our call request form, such as your name, phone number, and email address. This information is used to facilitate communication and service delivery. Additionally, we automatically collect non-personal browsing data, such as cookies or web beacons, to enhance your user experience on our website.

How We Use Your Information

Your information will be used to contact you via phone, email, or text for service-related purposes. This may include responding to inquiries, processing service requests, and providing updates. We use non-personal browsing data to analyze website traffic and improve functionality.

Information Sharing and Disclosure

We may share your personal information with our trusted partners who assist us in providing services, such as scheduling and repair operations. This sharing is solely for operational and service needs, and our partners are obligated to protect your information. We do not sell or lease your personal data to third parties for marketing purposes.

Your Consent

By contacting us or submitting a service request form, you consent to allow us and our partners to contact you for service-related purposes. You also acknowledge that your information may be shared with our trusted partners.

Limitation of Liability

You waive your right to sue or take any legal action beyond direct negotiation for disputes arising from the use of our website or services. The maximum compensation for any claims related to your use of our services is limited to $100. Each party agrees to bear their own legal fees and expenses in the event of a dispute.

Cookies and Web Beacons

We use cookies and web beacons to collect non-personal browsing data and improve the user experience on our website. You can manage cookie preferences through your browser settings, but this may impact your ability to use some functionalities of the site.

Security

We implement reasonable security measures to protect the personal information you provide against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of the site after changes signifies acceptance of the revised policy.

Opt-Out

If you wish to opt-out of communications or have any questions regarding this Privacy Policy, please contact us directly at (949) 670-9404.